HandyBot helps towing companies keep inbound intake moving, route impound and service inquiries, capture identifiers safely, use SMS fallback when voice is unclear, and keep staff focused on the exceptions that really need a human.
AI Demo Line
Call the demo line and try an impound lookup flow before you request deployment.

24/7 call coverage
Always answer after-hours and overflow calls before they disappear into voicemail.
Impound-first routing
Separate impound, towing, and general inquiries before the wrong script reaches the caller.
SMS fallback and escalation
Switch to text when voice is unclear and hand off only the edge cases staff actually needs.
Solutions
HandyBot answers inbound calls 24/7 so after-hours and overflow calls do not disappear into voicemail.
Separate impound inquiries, towing requests, and general questions before the wrong script is used.
Plate and VIN details are gathered in a controlled sequence and confirmed before action is taken.
When voice alone is not reliable enough, the flow can continue by text instead of forcing a bad guess.
Routine inquiries are handled automatically while staff stays focused on the calls that actually need them.
See monthly call volume, AI coverage, resolved calls, and staff time saved in a format operators can review quickly.
Anonymous case study
The company name is intentionally withheld, but the KPI summary is real. The operation handles about 900 inbound calls per month, with most of the traffic concentrated in impound-related inquiries, which makes the case highly representative of real towing operations.
At the current monthly pace, HandyBot AI-handles about 430 calls, resolves about 260, and saves roughly 15.4 hours of staff call time while still supporting callback and pickup SMS when voice alone is not enough.
Monthly call volume
~900
About 10,800 calls per year
Monthly AI-handled calls
~430
About 47.6% coverage
Monthly resolved calls
~260
Operationally closed at current pace
Monthly staff time saved
~15h
Roughly 15.4 hours per month
Pricing
Setup work is quoted separately based on workflows and integrations.
For small towing teams that want dependable coverage around one core workflow.
Recommended for active dispatch teams that want stronger automation and higher close rates.
For multi-site operators that need deeper integrations and stronger service expectations.
Get started